Hybrid Working – Points to Consider for Employers


As the Corona Virus Job Retention Scheme otherwise known as Furlough concludes at the end of September, employers may wish to consider the topic of hybrid working.
Hybrid working is otherwise known as blended working where employees who are able to carry out their full range of duties carry out those core duties from home as well as the office.
So, what do you need to know as an employer to avoid the pitfalls and get the best out of your employee for hybrid working?
1.Set out the written terms - First, make sure any agreement you have with the employee is set out in writing. A failure to set out an agreement in writing which leads to the employee undertaking hybrid working from the outset of the first lockdown may lead to a change in the contract due to custom and practice, creating more difficulties with getting the employee to return to the office.
2.Consider introducing Hybrid Working as a Trial First – when considering your agreement for hybrid working, decide whether this is permanent or still within the company’s trial stages. Decide how long the trial will be and whether there will be a need for further consultation or an extended trial.
3.Consider whether employees should be able to opt into the trial period for homeworking and what number of employees you are seeking to trial for the hybrid working. It may be that for practical reasons, you allow only a proportion of the employees to take part in the trial based on an application process or you consider rotating the employees who wish to opt into the hybrid working scheme.
4.Consider your reasons for Hybrid Working – do they fit the needs of the company i.e., will they help to retain talented employees, attract new talent and increase productivity?
5.Define which roles are suitable for hybrid working – and state which roles are not suitable for hybrid working i.e., receptionist on front of house, service sector and manufacturing sectors are not suitable where an on-site presence is required
6. Hybrid Working versus Flexible Working – even if you don’t have a hybrid working policy – your employee may submit a statutory request to work in this manner which is essentially a Flexible Working request. Make sure you can distinguish with your employee a request for statutory flexible working hours as opposed to a request to work on a hybrid basis. Do remember all employees who have 26 weeks continued service can submit a statutory request to work flexibly once in any 12-month period. This is no longer limited to parents and carers. You must therefore ensure you follow the correct process for considering a statutory request as distinct from a general application for hybrid working. Remember as an employer you can only refuse a statutory request for flexible working on one or more of 8 defined grounds. (For more information and guidance on managing a statutory request for Flexible Working Hours, please contact me directly).
7.Make it clear where the hybrid working can take place from i.e., not from overseas but within the United Kingdom. If your company is unaccustomed to employees working overseas, you will need to undertake some careful research as to whether there are additional tax implications for you and the employee and whether there are more complex employment rights if the employee is resident outside the United Kingdom. So, make it clear that employees should not undertake travel overseas unless prior written permission has been granted.
8.Requirement to attend site on days normally intended for home working – set out in your policy that the employee may be required to attend the office/ work site to either take part in training days, undertake inductions for new employees, deputise for absent employees; coach or supervise new incoming employees or employees with capability support required. Providing the employee has reasonable notice; there is an expectation that they will at times be required to be in attendance at the office when they would normally have been working at home.
9.Rejecting an application for hybrid homeworking – explain why the employee’s application has been unsuccessful examples, the job is not appropriate for hybrid working, the job requires continued or regular cooperation with colleagues, not satisfied that the employee can work well without supervision. When rejecting an application ensure the employee can appeal the decision.
10.Reiterate the need to guarantee company confidentiality of personal data and their responsibilities to ensure any personal data printed, is carefully retained and disposed of at the work site and not in domestic private bins. Remember any data not responsibly disposed of by hybrid working employees can result in complaints to the Information Commissioner’s Office for which you as the employer will be liable if you don’t have the necessary polices in place.
For more information on how to handle hybrid working or flexible working contact Jane on 07861 309 729.







